Who Are we?

Silham Consulting and Training Services is the No1 Privacy and Data Protection Services provider in Zambia, established to deliver expert data protection and privacy advisory services in Zambia and beyond. We have gathered experts in the area of Data Protection and Privacy practice, ready to provide services whenever and wherever it is needed. Our consultancy team members have knowledge and deep understanding of the Zambian Data Protection Act of 2021, complemented by the expertise drawn from being certified as Data Protection Officers under the General Data Protection Regulations (GDPR), the European Legal Framework for Data Protection. This sets Silham apart from the rest in having both the global perspective and knowledge of data protection and privacy practice and the deep understanding of the local legal framework.

What do we do?

Silham Consulting and Training Services was established to help organisations comply with the Data Protection Act of 2021 and related laws on data protection, and subsequently help them leverage compliance as a differentiator to enhance organisational value. We work with organisations to take them through the journey of compliance to the data protection laws, right from general awareness of the relevant laws, to actual implementation of robust privacy frameworks, including guaranteeing high levels of compliance based on our knowledge and expertise. Because we have a range of valuable services and flexible offerings, we allow our clients to choose a level of support that is right for them, whether it is a one-off training assignment, or ongoing long-term consultancy support.

We provide the following:

What is Our Vision, Mission and Core Values?

Mission

We will delight our customers with exceptional quality consultancy and training services in the areas of our service delivery, while helping them meet their business objectives.

Vision

To be the brand of choice in our chosen service markets in Zambia and in the region

Core Values

Professionalism

We will be professional in the conduct of our business with all our customers and key stakeholders, adhering to the tenets of various professions our staff and consultancy partners belong to in all our business dealings.

Performance

We are performance-focused in all our dealings with both internal and external customers as we endeavour to deliver our services effectively and efficiently, measured against the targets we have set for ourselves.

Relationships

We will foster meaningful and value-adding long-term relationships with all our stakeholders. We believe that the hallmark of humanity is meaningful and value adding relationships amongst its peoples and we extend this into all our business dealings.

Integrity

We believe that Integrity is an essential ingredient in business today. At Silham, we will conduct our affairs with utmost integrity as we continuously build trust amongst our staff, consultancy partners and with our customers.

Quality

Delivering quality in everything we do is our pre-occupation, it is our raison d’être.

Who do we work with?

Silham Consulting and Training Services will work with any organisation, in need of data protection services, that collects and processes personal data across different sectors, both public and private, including