Software and Technology
The rapid development of technology and its ability to process, transfer and share huge volumes of personal data easily and quickly, has been the major driver for data protection regulations across the globe, Zambia included. The now widespread use of Artificial Intelligence (AI) and automated profiling allows for much greater characterisation and segmentation of individuals and enables better targeting and more informed decision making. This has the potential to adversely affect the rights of individuals whose personal data is processed using such technological tools and subsequently wrongly characterized and/or wrongly further processed.
The Zambian Data Protection Act, like any other data protection law out there, has imposed strict legislation on how such technologies can be used to process personal data, without the explicit consent of the data subjects. Mobile Network Operators (MNO’s), Internet Service Providers (ISP’s), Cloud Computing Service providers, software development companies, Fintech companies and other technological services providers, process huge volumes of personal data in their operations. As an organisation in this sector, you ought to be aware of various provisions of the Data Protection Act and other relevant laws regarding the processing of personal data using technology. The Data Protection Act provides for heavy penalties for non-compliance and the organisational reputational damage arising from non-compliance can be irreparable. But more positively, being fully compliant to the provisions of the Act can be leveraged as a competitive advantage and marketed as such to both existing and potential customers alike.
At Silham Consulting and Training Services, we help take away the worry of how your organisation would ensure compliance to the Data Protection Act. Silham has assembled a team of consultants that are well vested in the data protection law and relevant technological know-how to help your organisation navigate the complexities that the data protection act has introduced to the sector on top of the already existing legislation.
We offer a range of data protection services that are tailored towards helping your companies overcome obstacles related to data protection. The Data Protection Awareness Training, Data Protection Advanced Training, Introduction to DPO Practice Training, Data Protection Consultancy, Outsourced Data Protection Officer and Data Protection Auditor services, are all designed to help your organisation better understand and manage the personal data you process in line with the Data Protection Act and other related laws.